What are some of the advantages of buying a kit rather than making my own kit?
Commercial emergency kits and first aid kits contain proven products. These kits should have a very stable emergency food source. These food bars are specially formulated to last for 5 years. Commercial kits also contain packaged water that also has a 5 year shelf life. If you created your own kit, you would have to change the canned foods and water every year or so. So the cost ( in time and money ) of maintaining your own kit must be taken into consideration. Commercial kits also have products you might not have around your house like solar powered flashlights, small emergency radios, water purification tables, toilet chemicals, small emergency blankets and tents to name a few items.
How many days should I plan for?
It is highly recommended that your survival pack should sustain you and your family for 3 days or 72 hours. There is a lot of press lately that mentions the 72 hour kits. Most kits available these days are rated for 3 days or 72 hours but be sure to check.
Which Survival Kit is best for me?
The type of kit that works best for you depends on your location, number of family members/pets and your price range. The minimum survival recommendations include having enough emergency food and water for at least 72 hours as well as shelter supplies for warmth. Each of our survival kits provide these basics, as well as many other necessities such as first aid, sanitation, lights/radios, and search/rescue supplies.
Example: Family of 4 (2Adults, 2 Children), 2 Cars, 1 Dog, 2 Cats
At Home:
SKH4D (4 Person Deluxe Home Survival Kit)
PSKDK (Standard Dog Survival Kit)
PSKDCK (Multiple Cat Survival Kit)
Each Car:
SKBP4D (4 Person Deluxe Backpack Car Kit)
Is your emergency food and water approved by the government?
We are proud to state that our ER emergency Ration Food Bar, AquaBlox water boxes, and water pouches are approved by the US coast Guard for Survival Recommendations. Please see our ER Emergency Ration food bar page and emergency water pages for more information.
I am confused on what products I should order? Do you offer assistance?
Please call us at 1 (877) 760-5264 or Emaill us at for a complimentary analysis of you recommended survival needs.
What sort of payment options do you accept?
Payments can be made securely online through PayPal or use our easy to order secure shopping cart. We accept Visa, MasterCard, American Express, Discover, bank transfers, personal checks and PayPal account balance payments. You do not have to have an account with PayPal to make purchases. PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction. Please note that DigiCash, LLC. is the authorized PayPal payment processor for ResQpaq.com.
Do you have minimums?
No, we do not.
How much is shipping?
We ship UPS ground, 2nd day air and next day air. We also ship FOB on larger orders. The prices vary by weight and location.
Can I cancel my order?
To cancel your order, please call 1 (877) 760-5264 or Email within 24 hours of placing the order.
What is your return policy?
We accept returns, free of shipping charge, for product defects/malfunctions. Please notify us within 7 days if your order is damaged in any way and we will refund your payment in full. Any other returns are subject to a 20% restocking fee and the customer is responsible for shipping each way. Please note that due to mandated health codes, food and water items are non-returnable.
If you need to return something, please send an email to: Info@ResQpaq.com or call us between 9AM-5PM, Mountain Standard Time, toll free at: 1 (877) 760-5264 within 7 days of receiving your order for authorization on a return. We will email you with and authorization code. We will accept authorized returns within 7 days as long as the items are unused and in their original packaging. Please see Guarantee/Return for further information.
Do you offer a fundraising program?
Yes, ResQpaq.com has always been dedicated to give back to the community. Thus, we proudly offer organizations the ability to raise funds by promoting survival kits and emergency supplies through our affiliate program. Our affiliate program allows your organization to receive 10% of all sales generated through your promotion. ResQpaq.com will also offer tiered pricing on selected items. With tiered pricing the more your charitable organization sells the more they make!
When you pre-sell to your customers you will be responsible for collecting the tax and shipping cost associated with the product. We will provide you with the shipping charges associated with each product. Each state and county has different tax codes regarding taxation for charitable organizations.
When the charitable organization orders in bulk they will receive reduced shipping rates. All orders in bulk must be shipped to one location in order to receive the reduced shipping rate.
How can we telll which orders are coming from your fundraising promotion?
We will provide your organization with a unique discount code that supporters can enter when making an order on ResQpaq.com. Every month we will tally up all orders for emergency supplies and survival kits that used your unique discount code. We will make payment to your organization each quarter.
Do need a copy of our 501(c)(3) or 501(c)(4).
No, we don't. We need a copy of your State Tax exemption number. You must fax it to us before we can process your orders. The fax number is (720) 548-4343.
